FAQs
1. Where is the Infobahn office located?
2/F DRB (Fil-American) Hardware Bldg. 923 Aurora Blvd. Cor. La Salle St. Cubao, Quezon City.
2. How about the warranty? What is the warranty coverage?
Please check the Warranty Terms & Condition table.
3. What are your contact details?
For inquiries:
Mobile: 0917-3218890 (Globe) / 0933-8114475 (Sun)
Landline: (02) 8913-8888
For quotations you may also send us an e-mail at sales@ibahn.net.ph
4. How to make a return request?
Please send the following information below at rma@ibahn.net.ph
1. Proof of purchase
2. Photo of device serial number
3. Description of problem
4. Video showing problem of the device
5. Are your products legitimate?
Yes, our products are legitimate and have been checked thoroughly by our Quality Control Team to ensure the quality of our products.
6. Do you have after sales service/Installation support?
With regards to your concern, you may send us an email at tech@ibahn.net.ph for installation service/support.
2/F DRB (Fil-American) Hardware Bldg. 923 Aurora Blvd. Cor. La Salle St. Cubao, Quezon City.
2. How about the warranty? What is the warranty coverage?
Please check the Warranty Terms & Condition table.
3. What are your contact details?
For inquiries:
Mobile: 0917-3218890 (Globe) / 0933-8114475 (Sun)
Landline: (02) 8913-8888
For quotations you may also send us an e-mail at sales@ibahn.net.ph
4. How to make a return request?
Please send the following information below at rma@ibahn.net.ph
1. Proof of purchase
2. Photo of device serial number
3. Description of problem
4. Video showing problem of the device
5. Are your products legitimate?
Yes, our products are legitimate and have been checked thoroughly by our Quality Control Team to ensure the quality of our products.
6. Do you have after sales service/Installation support?
With regards to your concern, you may send us an email at tech@ibahn.net.ph for installation service/support.